Privacy Statement


This Privacy Statement explains our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information by Emet Tv.

 

Contacting Us


If you have general questions about your account or how to contact customer service for assistance, please visit our email us at info@emettv.com with the appropriate heading on the email. For questions specifically about this Privacy Statement, or our use of your personal information, cookies or similar technologies, please contact through email at info@emettv.com with the appropriate heading.


We receive and store information about you such as:

Information you provide to us: We collect the information you provide to us which includes:
your name, email address, address or postal code, payment method(s)[Excluding Podcasts and RSS Feeds, even that on Apple Podcasts and Google services], and telephone number. In certain countries, we collect a government identification number for purposes such as billing and tax compliance. We collect this information in a number of ways, including when you enter it while using our service, interact with our customer service, or participate in surveys or marketing promotions; information when you choose to provide ratings, taste preferences, account settings (including preferences set in the "Account" section of our website), or otherwise provide information to us through our service or elsewhere.


Information we collect automatically: We collect information about you and your use of our service, your interactions with us, as well as information regarding your computer or other device used to access our service (such as gaming systems, smart TVs, mobile devices, set-top boxes, and other streaming media devices). This information includes: your activity on the Emet Tv service, such as title selections, watch history and search queries;
your interactions with our emails and texts, and with our messages through push and online messaging channels;
details of your interactions with our customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings; device IDs or other unique identifiers;
resettable device identifiers (also known as advertising identifiers), such as those on mobile devices, tablets, and streaming media devices that include such identifiers ; device and software characteristics (such as type and configuration), connection information, statistics on page views, referring source (for example, referral URLs), IP address (which may tell us your general location), browser and standard web server log information;
information collected via the use of cookies, web beacons and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time). 


Information from partners: We collect information from other companies with whom you have a relationship (“Partners”). These Partners might include (depending on what services you use): your TV or Internet service provider, or other streaming media device providers who make our service available on their device; mobile phone carriers or other companies who provide services to you and collect payment for the Emet Tv service for distribution to us; and voice assistant platform providers who enable interaction with our service via voice commands. The information Partners provide us varies depending on the nature of the Partner Services, and may include:
media-related search queries and commands you make through Partner devices or voice assistant platforms;
service activation information such as your email address or other contact information;
device IDs or other unique identifiers that support user authentication, the Emet Tv service registration experience, Partner payment processing, and the presentation of Emet Tv content to you through portions of the Partner user interface.


Information from other sources: We also obtain information from other sources. We protect this information according to the practices described in this Privacy Statement, plus any additional restrictions imposed by the source of the data. These sources vary over time but could include: service providers that help us determine a location based on your IP address in order to customize our service and for other uses consistent with this Privacy Statement; payment service providers who provide us with payment information, or updates to that information, based on their relationship with you; online and offline data providers, from which we obtain demographic, interest-based and online advertising related data; publicly-available sources such as open government databases.


Use of Information


We use the information to provide, analyze, administer, enhance and personalize our services and marketing efforts, to process your registration, your orders, and your payments, and to communicate with you on these and other topics. For example, we use the information to: determine your general geographic location, provide localized content, provide you with customized and personalized viewing recommendations for sermons, Christian shows, Christian movies and Christian based TV shows we think will be of interest to you, determine your Internet service provider, and help us quickly and efficiently respond to inquiries and requests; to coordinate with Partners on making the Emet Tv service available to members and providing information to non members about the availability of the Emet Tv service, based on the specific relationship you have with the Partner; prevent, detect and investigate potentially prohibited or illegal activities, including fraud; analyze and understand our audience, improve our service (including our user interface experiences) and optimize content selection, recommendation algorithms and delivery; communicate with you concerning our service so that we can send you news about Emet Tv, details about new features and content available on Emet Tv, special offers, promotional announcements, consumer surveys, and to assist you with operational requests such as password reset requests. These communications may be by various methods, such as email, push notifications, text messages, online messaging channels, and matched identifier communications.


Disclosure of Information


We disclose your information for certain purposes and to third parties, as described below:

Emet Tv: We share your information among the Emet Tv associates and appropriate staff as needed for: data processing and storage; providing you with access to our services; providing customer support; making decisions about service improvements; content development; and for other purposes described in the Use of Information section of this Privacy Statement.


Service Providers: We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with the provision of services to you. 


Partners: As described above, you may have a relationship with one or more of our Partners, in which case we may share certain information with them in order to coordinate with them on providing the Emet Tv service to members and providing information about the availability of the Emet Tv service. For example, depending on what Partner services you use, we may share information: in order to facilitate Partner collection of payment for the Emet Tv service for distribution to us; with Partners who operate voice assistant platforms that allow you to interact with our service using voice commands; so that content and features available in the Emet Tv service can be suggested to you in the Partner’s user interface. For members, these suggestions are part of the Emet Tv service and may include customized and personalized viewing recommendations.


Promotional offers: We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.


Protection of Emet Tv and others: Emet Tv and its Service Providers may disclose and otherwise use your personal and other information where we or they reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or (d) protect against harm to the rights, property or safety of Emet Tv, its users or the public, as required or permitted by law.


Business transfers: In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Statement. Whenever in the course of sharing information we transfer personal information to countries outside of the African/United States Economic Area and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by the applicable laws on data protection.

You may also choose to disclose your information in the following ways: certain portions of our service may contain a tool which gives you the option to share information by email, text message and social or other sharing applications, using the clients and applications on your smart device; social plugins and similar technologies allow you to share information. Social plugins and social applications are operated by the social networks themselves and are subject to their terms of use and privacy policies.

Access to Account and Profiles


For ease of access to your account, you can use the "Remember me on this device" function when you log in to the website. This function uses technology that enables us to provide direct account access and to help administer the Emet Tv service without requiring reentry of any password or other user identification when your browser revisits the service. This service does not exist currently for Podcasts and RSS Feeds that are free to be distributed.

If you share or otherwise allow others to have access to your account, they will be able to see your information (including in some cases personal information) such as your watch history, ratings, and account information (including your email address or other information in the "Account" area of our website). This remains true even if you use our profiles feature.

Profiles allow users to have a distinct, personalized Emet Tv experience, built around the Christian programs. 

Your Choices


Email and Text Messages: If you no longer want to receive certain communications from us via email or text messages click the "unsubscribe" link in the email or reply STOP (or as otherwise instructed) to the text message. Please note that you cannot unsubscribe from service-related correspondence from us, such as messages relating to your account transactions.

Push Notifications: You can choose to receive mobile push notifications from Emet Tv. On some device operating systems, you will be automatically enrolled in the notifications. If you subsequently decide you no longer wish to receive these notifications, you can use your mobile device's settings functionality to turn them off.

Matched Identifier Communications: Some third party sites and apps allow us to reach our users with online promotions about our titles and services by sending a privacy-protective identifier to the third party. A privacy-protective identifier means we convert the original information (such as an email address or phone number) into a value to keep the original information from being revealed. The third-party compares the privacy-protective identifier to identifiers in its database and there will be a match only if you have used the same identifier (such as an email address) with Emet Tv and the third party. If there is a match, Emet Tv can then choose whether or not to send a given promotional communication to you on that third-party site or app. 

Your Information and Rights


You can request access to your personal information, or correct or update the out-of-date or inaccurate personal information we hold about you. You can most easily do this by visiting the "Account" portion of our website, where you have the ability to access and update a broad range of information about your account, including your contact information, your Emet Tv  payment information, and various related information about your account (such as the content you have viewed and rated). You must be signed in to access the "Account" section. You may also request that we delete personal information that we hold about you. We may reject requests that are unreasonable or not required by law, including those that would be extremely impractical, could require disproportionate technical effort. We may retain information as required or permitted by applicable laws and regulations, including to honor your choices, for our billing or records purposes and to fulfill the purposes described in this Privacy Statement. We take reasonable measures to destroy or de-identify personal information in a secure manner when it is no longer required.

Security


We use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. These measures are designed to provide a level of security appropriate to the risks of processing your personal information.

Other Websites, Platforms, and Applications


The Emet Tv service may be provided through and/or utilize features (such as voice controls) operated by third-party platforms, or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you read carefully. In addition, you may encounter third-party applications that interact with the Emet Tv service.

Children


You must be 13 years of age or older to subscribe to the Emet Tv service. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a member (Excluding Podcasts and RSS Feeds). While individuals under the age of 18 may utilize the service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian.

Changes to This Privacy Statement


We will update this Privacy Statement from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with the law. Your continued use of the Emet Tv service after any such updates take effect will constitute acknowledgment and (as applicable) acceptance of those changes. If you do not wish to acknowledge or accept any updates to this Privacy Statement, you may cancel your use of the Emet Tv service. By also using our services on any platform you automatically agree to our policies. To see when this Privacy Statement was last updated, please see the "Last Updated" section below.

 

Cookies and Internet Advertising


We and our Service Providers use cookies and other technologies (such as web beacons), as well as resettable device identifiers, for various reasons. 

Last Updated: 26 November  2019

Image by Aaron Burden
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